Various laws do not allow for the return or exchange of alcoholic beverages. Your purchase from Bottega USA is final.
State and Federal Law requires a live signature from an adult over 21. In some cases ID may be required to verify. We are not responsible for re-shipping costs if the package is returned to our Order Fulfillment Center due to failed delivery attempts by the shipping carrier or if you refuse to accept the package. Items ‘Returned to Sender’ will be issued a store credit less a restocking fee of 15%. A re-delivery charge of $20 is required for re-shipped orders.
Purchases from our online store are final items can’t be returned for any reason.
We don’t accept exchanges.
For all Customer Care inquiries, eMail Customer Care at firstname.lastname@example.org or call during our business hours, Monday through Friday, 9:00 AM to 5:00 PM, Mountain Time.