Delivery Information
SHIPPING & DELIVERY
Any promotion that includes free shipping does not apply to commercial or corporate orders.
Please note, we do not ship on the weekends or on holidays. Most orders are shipped within 24-48 hours unless express shipping is requested. Please call our Customer Care Team at 800.575.7320 if you would like to order delivery express shipping.
We employ shipping strategies that are promotionally based and that are determined by either flat rate or in real-time based on order weight and your specific delivery location.
For all orders, you will receive an eMail confirming your order after it is successfully placed with Bottega, and a second notifying you of the tracking information once the order leaves our Order Fulfillment Center. If you do not receive a confirmation please contact us to confirm that your order and payment were successful. Once your tracking number has been created, your order cannot be cancelled.
SIGNATURE REQUIRED
All alcoholic beverage shipments must be received and signed for by an adult over the age of 21. Some shipping carriers will require a valid government issued photo ID. A business address is preferred. After an order has been delivered to the shipping address you provide with your order, we cannot be held responsible for lost or stolen packages.
RETURNS NOT PERMITTED
Returns or exchanges of alcoholic beverages is prohibited under various laws. Please be sure of your order before you place it with us.
TRACKING YOUR ORDER
You will be provided with a tracking link when your order ships. Please follow the tracking link to determine your product movement status. Once your tracking number has been sent to you, the order is no longer eligible for modification or cancellation.
Shipping Information by State
We offer shipping to the following states using the carriers listed below. Please review the options carefully to ensure your order can be delivered.
States with Shipping Available:
- Arizona (AZ): UPS or FedEx
- California (CA): UPS or FedEx
- Colorado (CO): UPS or FedEx
- Connecticut (CT): UPS or FedEx
- District of Columbia (DC): UPS or FedEx
- Delaware (DE): UPS
- Florida (FL): UPS or FedEx
- Georgia (GA): UPS or FedEx
- Idaho (ID): UPS or FedEx
- Illinois (IL): Regional Carrier Only
- Indiana (IN): UPS or FedEx
- Kansas (KS): UPS or FedEx
- Kentucky (KY): Regional Carrier Only
- Louisiana (LA): UPS or FedEx
- Maine (ME): UPS or FedEx
- Maryland (MD): UPS or FedEx
- Massachusetts (MA): FedEx
- Michigan (MI): Regional Carrier Only
- Minnesota (MN): UPS or FedEx
- Missouri (MO): UPS or FedEx
- Montana (MT): UPS or FedEx
- Nebraska (NE): UPS or FedEx
- Nevada (NV): UPS or FedEx
- New Hampshire (NH): UPS or FedEx (Retailer Permit or Taxes Billed - Ask Representative)
- New Jersey (NJ): Regional Carrier Only
- New Mexico (NM): UPS or FedEx
- New York (NY): UPS or FedEx
- North Carolina (NC): UPS or FedEx
- North Dakota (ND): UPS (Retailer Permit or Taxes Billed - Ask Representative)
- Ohio (OH): UPS or FedEx
- Oklahoma (OK): Regional Carrier Only
- Oregon (OR): UPS or FedEx
- Pennsylvania (PA): UPS
- Rhode Island (RI): UPS
- South Carolina (SC): UPS or FedEx
- Tennessee (TN): UPS or FedEx
- Texas (TX): Regional Carrier Only
- Vermont (VT): FedEx
- Virginia (VA): UPS or FedEx
- Washington (WA): UPS or FedEx
- West Virginia (WVA52): UPS or FedEx
- Wisconsin (WI): UPS or FedEx
- Wyoming (WY): UPS or FedEx
States with No Shipping Available:
- Alabama (AL)
- Alaska (AK)
- Arkansas (AR)
- Hawaii (HI)
- Mississippi (MS)
- South Dakota (SD)
- Utah (UT)
For states with special requirements such as retailer permits or taxes billed, please contact our representative before placing your order.
Customer paid shipping orders are processed on a priority or expedited basis, ahead of regular ground orders. Average delivery time is 2-6 business days, excluding weekends and holidays.