Privacy Policy

📄 Privacy Policy

Effective Date: [Insert today's date]

At BottegaUSA.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us via email and other platforms.

1. What We Collect

When you visit BottegaUSA.com or make a purchase, we may collect the following types of information:

  • Personal Information such as your name, billing and shipping address, phone number, and email address

  • Payment Information (processed securely by Shopify or third-party processors like Stripe — we do not store credit card details)

  • Account Information if you create an account

  • Order History and customer support interactions

  • Marketing Preferences (e.g., whether you've opted in to receive emails or SMS)

  • Device Information including IP address, browser type, and referring URLs via cookies or similar tracking tools

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Communicate with you about your purchase

  • Provide shipping updates and customer service

  • Send marketing communications (only if you opt in)

  • Improve our website and product offerings

  • Comply with legal and regulatory obligations

3. Cookies & Tracking

We use cookies and similar technologies to personalize your experience, remember your preferences, and analyze site traffic. You can manage your cookie settings through your browser.

4. Marketing & Email Communications

With your consent, we may send you emails through platforms like Klaviyo, including:

  • Order updates

  • Promotional offers

  • Product launches

  • Abandon cart reminders

  • Newsletters

You can unsubscribe at any time using the link at the bottom of our emails.

5. Third-Party Services

We share your data only with trusted third parties that help us operate our store and deliver your orders, including:

  • Shopify (our e-commerce platform)

  • Klaviyo (email and SMS marketing)

  • Shipping providers (like USPS, UPS, or FedEx)

  • Payment processors (like Shopify Payments, PayPal)

These services only receive the data necessary to perform their functions.

6. Legal Drinking Age

By using our site, you confirm that you are 21 years of age or older. We do not knowingly collect personal information from anyone under 21.

7. Data Security

We take data protection seriously and implement appropriate security measures to safeguard your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To make such a request, email us at support@bottegausa.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns, please contact us at:
📧 support@bottegausa.com